Assignment 2: Team Process Design Case Study
The purpose of this task is to provide students with practical experience in working in teams utilising process design techniques to develop an as-is process model and recommended to-be process model.
Timelines and Expectations
Percentage Value of Task: 20% (35 marks)
Minimum time expectation: Preparation for this task will take approximately 20 hours
Learning Outcomes Assessed
The following course learning outcomes are assessed by completing this assessment:
K1. Analyse and evaluate various project management methodologies utilised on IT projects. K3. Investigate and evaluate a variety of strategies for coordinating IT project change.
S1. Apply project planning and selection techniques.
S2. Demonstrate theoretical and practical implementation of leadership, team building, and performance management approaches for IT projects.
S3. Utilise decision making and problem solving approaches to resolve and pre-empt range of problems on IT projects.
S4. Apply delegation and negotiation techniques in order to manage organisations, stakeholders, and team members on IT projects.
A1. Construct written and verbal approaches to developing and presenting IT project documentation. A2. Implement a systems thinking approach to managing IT projects.
A3. Utilise analytical tools to model, analyses, comprehend and design business processes
Business Process Management (BPM) is the art and science of overseeing how work is performed in an organization to ensure consistent outcomes and to take advantage of improvement opportunities. In this context, the term “improvement” may take different meanings depending on the objectives of the organisation. Typical examples of improvement objectives include reducing costs, reducing execution times and reducing error rates. Improvement initiatives may be one-off, but also display a more continuous nature. BPM is about managing entire chains of events, activities and decisions that ultimately add value to the organisation and its customers. These “chains of events, activities and decisions” are called processes.
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